"Eighty percent of business is about one human being attempting
to communicate with another" - Chin-Ning Chu.
Each keynote or seminar is tailored to achieve the client’s objectives
through behaviour change. Methods of tailoring include interviews, researching
current best practice and surveys.
Recent Examples:
EMOTIONAL INTELLIGENCE
Boosting your Emotional Intelligence
Building Better Self Esteem
Building Better Self Esteem - in the Classroom
Coping with Change
Leading with Emotional Intelligence
Raising Emotional Resilience
Winning People Over
CONFLICT & STRESS
Avoiding Professional Burnout - How to survive today’s workplace
Download Avoiding
Professional Burnout.pdf
Communication under Fire
Communication under fire - for teachers
Conflict Resolution: Practical Insights into Managing Conflicts
Conflict Resolution: Managing the Emotional Person
Managing Challenging Behaviour
Download Managing
Challenging Behaviour.pdf
Managing Conflict: Causes & Cures
Managing Conflict: Working with Groups
Managing Emotions in the Workplace
Managing the Angry Parent
My Magic Wand Broke on the Way to the Office
NUTTERS PART I; Someone please help me…I work with a bunch of Nutters!
Download
Nutters
Part I.pdf
NUTTERS PART II; Coping with Conflcit: maybe if I keep my head down,
the crazy person will go away!
Download Nutters
Part II.pdf
SURVIVING SCHOOL TODAY! Coping with Conflict & Dealing with Demands
MANAGEMENT
Managerial Effectiveness:
The Total Team: Getting to First Base
The Total Team: Communication & Diversity
The Total Team: Skills, Communication & Connections
The Total Team: Understanding Self & Others
The Total Team: Viva La Difference
You want me to do WHAT! Fair Exchange in the Workplace
Women In Management
SALES & BUSINESS SUCCESS
6 reasons for Sales Avoidance - and how to cure them
7 Steps to being more successful in business
Download 7
Steps To Being More Successful In Business.pdf
Clients for Life: their future is your future
Don't Sell! Diagnose…and bring genuine value to your clients
Fear-Free Selling Success
How to give EXCELLENT CUSTOMER SERVICE! Handling Customer Complaints
Money Matters: A simple guide to prosperity thinking
Planning for Profitable Performance
Presentation Skills
RAISING THE BOTTOM LINE: Satisfied staff serving contented customers
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